20 Nov 2009 
Support Center » Knowledgebase » Palm OS Smartphone/PDA/Cell Phone Connectivity Problem
 Palm OS Smartphone/PDA/Cell Phone Connectivity Problem
Article The following solution applies to all Palm OS-based Smartphone, cell phone and PDA whenever you are unable to synchronize with the computer.
Initiate HotSync Process with Palm OS-based Smartphone/PDA:
1. Connect the cable/cradle with computer, and launch Palm Desktop on the computer.
2. On the Palm PDA/Cell Phone screen, go to home, and select HotSync under the program list.
3. Make sure the connection is set to Cable/Cradle, and then hit the HotSync icon above.
4. Your Palm will start synchronizing with your computer.
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If you continue to have the same problem, please visit Palm Support Center and download all the necessary driver/installation file and update.
Palm Support Center Website: http://www.palm.com/us/support/

You may also try uninstall the Palm Desktop and reinstall it.

Please submit a support ticket to us if the problem persist.



Article Details
Article ID: 4
Created On: 05 Feb 2009 10:15 PM

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